In today’s social media landscape everyone wants – and assumes they need – a piece of the action. Sure, you...
customer service
Gallery
Customer Service and the Shopkeeper Mentality+
Whatever happened to the golden rule, being polite and saying, “thank you?” When it comes down to it, don’t we...
Getting Personal is Getting Down to Business+
Business IS personal. At least it should be. There’s a line in one of my favorite movies that hits on...
It’s a Dog’s Life – A Lesson in Customer Service+
I’m the recent owner of an 8-month-old puppy named Zoey. If anyone has exchanged even a few sentences with me...
