Don’t say things have gotten too complicated. They’re not. Don’t say you don’t understand social media. You do. Don’t say you don’t understand the way the...
Note to QSRs: Embrace and Celebrate Your Quirkiness+
The quick-service market is saturated. It’s hardly a news flash, but it drives home the point that for a company...
Brainstorming Leaders+
I recently read a fascinating article in the New Yorker about brainstorming. In “Groupthink; The brainstorming myth,” author Jonah Lehrer...
Smile Like You Mean It+
I will go ahead and admit this to you: I am way too attached to technology. I am currently sporting...
A $2 Billion Lesson+
It always seems a bit crazy when we applaud people for simply doing the right thing. But I’m here now...
Crossroads Partners Launch+
Partners enjoyed a dinner at local restaurant Webster House to celebrate the launch of Crossroads.
The Concise Communicator’s Conundrum+
As professional communicators, we’re paid to be effective communicators, and that usually means communicating concisely. So when it comes to...
Common Ground+
This is not a political post. It is, however, because of an event in politics that I am offering this...















